Our

Data & Privacy Policy.

Policy Last Update: May 10, 2023

Data & Privacy Policy

This Data and Privacy Policy describes the Kaparking (Us) policies and procedures on the collection, use and disclosure of Your information when You use the Kaparking Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the street parking service. By using the Kaparking Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Collecting and Using Your Personal Data

Types of Data Collected
Personal Data

While using the Kaparking Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Car Registration
  • Mobile Number
  • Email address
  • Motor Third Party Policy Data
  • Location and Address (District, Region and Country)
We use the information you give to;
  • Identify you and your Motor Vehicle
  • Enforce Recoveries of Parking Fees and Fines
  • Enable to make payments for parking, e-tickets and outstanding bills
  • Boost product research development
  • Provide measurements and analytics
  • Communicate with you (share marketing communications on new value added services)
  • Generally, improve your user experience.

Usage Data

Usage Data is collected automatically when using the Kaparking Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Kaparking Service that you visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Kaparking Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, car registration number, phone number, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on the Kaparking system and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies.

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies.

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Kaparking

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Kaparking

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

How Do You Use My Personal Data?

We use your data for the necessary performance of a contract with you and because you have consented to the use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may also be used for the following purposes:

Kaparking Technologies may use Personal Data for the following purposes:

Minors or people below 18 years old are not allowed to use this Website.

  • To provide and maintain our Service, including monitoring and tracking day to day usage of the Kaparking Service.
  • To manage Client and Customer Accounts: to manage your registration as a user of the Kaparking Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of Kaparking: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Kaparking Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to the Kaparking service.
  • For business transfers and transactions: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about the Kaparking Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

Kaparking will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Kaparking will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Kaparking will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If Kaparking is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Business Transactions

If Kaparking is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, Kaparking may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

Kaparking may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Data subject’s legal rights

Under certain circumstances, a data subject enjoys rights, as set out in the Data Protection and Privacy Act 2019 and regulations thereunder in relation to his or her personal data and the privacy thereof, as set out below:

  • Right to access personal information
  • A data subject has a right to request a copy of the personal data the Fund holds about them.

  • Right to Rectify Personal Data
  • Subject to laws and regulations, a data subject has a right to request the Fund to rectify or update any incomplete or inaccurate data the Fund holds about them. The Fund, where necessary, shall verify the accuracy of the new data provided by the data subject before any update or rectification

  • Right to prevent processing of personal data.
  • A data subject has a right to object to or prevent the Fund from processing their personal data for particular purposes. In some cases, the Fund may demonstrate that it has compelling legitimate grounds to process a data subject’s personal data, which overrides his or her right to object or prevent processing of his or her personal data.

  • Transfer of personal data
  • A data subject has a right to request the transfer of his or her personal data to a third party. The Fund will provide to the data subject, or a third party chosen, the data subject’s personal data in a structured, commonly used, machine-readable format.

  • v. Withdrawal of consent
  • Subject to the provisions of the laws of Uganda, a data subject may withdraw consent at any time, where the Fund is relying on consent to process personal data. However, this will not affect the lawfulness of any processing carried out before the data subject withdraws the consent. If a data subject withdraws his or her consent, the Kaparking may not be able to provide certain services to that Client or Customer. Kaparking shall advise the data subject if this is the case at the time of the withdraw of consent.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: support@kaparking.com
  • By phone number: +256392100199